Client Service Associate — Tax Pro Career Path

Jackson Hewitt Tax Service Inc.; Watertown Township (OH); Vor Ort; USD 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health benefits

Corporate discounts

Advancement opportunities

Free tax training

Continuing education

EA materials reimbursement

Discounted tax returns

Zusammenfassung

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face in our offices, delivering excellent client experiences and providing essential support.

You will engage with clients, confirm appointments, and follow up with past and potential clients while distributing marketing materials and keeping clients engaged during wait times. We offer comprehensive perks, free tax training and PTIN registration, and continuing tax education.

Qualifikationen

• Excellent communication and customer service abilities.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.

Aufgaben

• Engage with clients to ensure exceptional experiences.
• Confirm appointments and follow up with clients.
• Distribute marketing materials and keep clients engaged during wait times.

Kenntnisse

Interpersonal skills

Communication skills

Customer service experience

Sales experience

Basic computer skills

Troubleshooting

Willingness to learn

Jobbeschreibung

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face in our offices, delivering excellent client experiences and providing essential support.

You will engage with clients, confirm appointments, and follow up with past and potential clients while distributing marketing materials and keeping clients engaged during wait times. We offer comprehensive perks, free tax training and PTIN registration, and continuing tax education.