Client Service Associate - Seasonal

Jackson Hewitt - 3538; Lakewood (CO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Corporate discount program

Opportunities for advancement within a

Tax preparation training

Continuing tax education

And More!

Job summary

Jackson Hewitt is seeking a Seasonal Client Service Associate to greet visitors, provide a welcoming, customer-focused experience, and support store operations.

In this role you will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and help keep the waiting area organized and engaging.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and provide excellent service.
• Confirm appointments and assist with client needs.
• Follow up with past and potential clients as needed.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times.

Skills

Communication

Interpersonal skills

Customer service

Sales experience

Job description

Title: Client Service Associate - Seasonal

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further.

Join our team as a Client Service Associate and be the friendly face for all those who visit our tax offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!

Benefits:

• Opportunity for advancement
• Training & development
• Bonus based on performance

Perks:

• Corporate discount program
• Opportunities for advancement within the organization or as a tax pro
• Tax preparation training
• Continuing tax education
• And More!

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role