Client Service Associate — Impactful Client Support

Arthur J. Gallagher & Co.; Florida; On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Arthur J. Gallagher & Co. is seeking a Branch Client Service Associate I to deliver high quality, efficient client support.

You will assist with branch workflow and create certificates, utilizing standard systems and tools. Strong organization, client-relations experience, and proficiency with Microsoft Office are essential. The role emphasizes reliable communication, attention to detail, and teamwork within a collaborative, outcomes‑driven environment.

Qualifications

• High School diploma/equivalent plus 1 year directly applicable experience.
• Proficiency in Microsoft Office and basic math skills.
• Preferred: Associate's degree, professional certification, or equivalent training and experience.
• Previous experience managing client relationships.
• Exceptional organizational skills, Proficient in using technology as a tool to maximize productivity and quality.

Responsibilities

• Deliver high quality and efficient service to internal and external clients.
• Assist with the Branch's overall workflow processes.
• Create documents, certificates, and reports using appropriate systems and resources.

Skills

MS Office

Basic math

Communication

Organizational skills

Tech-savvy

Education

High school diploma/equivalent

Associate's degree preferred

Tools

Microsoft Office

Job description

Arthur J. Gallagher & Co. is seeking a Branch Client Service Associate I to deliver high quality, efficient client support.

You will assist with branch workflow and create certificates, utilizing standard systems and tools. Strong organization, client-relations experience, and proficiency with Microsoft Office are essential. The role emphasizes reliable communication, attention to detail, and teamwork within a collaborative, outcomes‑driven environment.