Client Service Associate

Spsnorthamerica; Chicago (IL); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with matching

Paid Time Off

Job summary

PVH (Tommy Hilfiger/Calvin Klein) is seeking a Client Services Associate to support daily operations, handle mail, logistics, and reception duties, and ensure a welcoming environment for employees and visitors. This onsite role requires 1+ year of customer service experience and a professional appearance.

You will assist with meeting room setups, inventory management, and general office tasks, providing reliable hospitality and back‑office support to keep the office running smoothly.

Qualifications

• High School Diploma or equivalent.
• 1+ year of customer service or office support experience.
• Strong communication and multitasking skills.
• Proactive, solutions‑oriented mindset.
• Professional appearance and demeanor.

Responsibilities

• Handle mail and package operations and coordinate deliveries.
• Support office supplies, shipping, and inventory control.
• Assist with meeting room setups and hospitality tasks.
• Provide receptionist coverage and friendly service to employees and guests.
• Submit and follow up work orders to keep operations running smoothly.
• Maintain clean and organized workspaces and storage areas.

Skills

Customer service

Office support

Communication

Multitasking

Professional appearance

Learning new systems

Education

High School Diploma or equivalent

Job description

Client Services Associate

Location: Westlake, TX 76262

Employment Type: Full-time | Onsite

About the Role

You're a people‑focused, detail‑oriented professional who enjoys keeping an office running smoothly. As a Client Services Associate, you will support daily operations, deliver exceptional service, and create a welcoming experience for employees and visitors. You will handle mail and package operations, support office supplies and shipping, organize supply inventories and equipment, assist with meeting room setups, and provide hospitality and occasional reception coverage.

What You’ll Do

Mailroom Operations

• Receive, sort, and distribute all inbound mail and packages
• Process outbound mail, shipments, and tracking documentation
• Maintain accurate chain‑of‑custody records
• Notify employees of incoming deliveries and coordinate pickup

Warehouse & Logistics

• Perform shipping and receiving tasks for supplies, materials, and equipment
• Verify packing slips, inspect shipments, and report discrepancies
• Organize and maintain warehouse areas for cleanliness and efficiency
• Load/unload items using proper safety techniques

Office Operations

• Monitor and restock office supplies
• Ensure printers/MFDs are functional and stocked
• Keep the Business Service Center neat and organized
• Submit and follow up on work orders

Inventory & Supplies

• Monitor stock levels of office and warehouse supplies
• Replenish inventory and support ordering when needed
• Keep storage areas neat and labeled for easy access

Hospitality & Facilities Support

• Set up meeting and conference rooms
• Support pantry, barista, or kitchen areas
• Perform light cleaning and maintenance tasks
• Assist with internal office moves

Reception & Customer Support

• Provide backup front desk/reception coverage
• Deliver friendly, professional service to employees and guests
• Handle sensitive or urgent requests with discretion

What You Bring

• High School Diploma or equivalent
• 1+ year of experience in customer service, office support, or similar (preferred)
• Strong communication and multitasking skills
• A proactive, solutions‑oriented mindset
• Comfort learning new systems and processes
• Professional appearance and demeanor

Physical Requirements

• Ability to lift/move 40–60 lbs
• Frequent walking, bending, standing, and light manual activity
• Ability to operate common office equipment

Why You’ll Love Working With Us

• Supportive team culture
• Opportunities to learn and grow
• A role with high visibility and daily impact
• A chance to be the go‑to person who keeps everything running smoothly

Compensation

Pay Range: $18–$20 per hour

Benefits

• Medical
• Dental
• Vision
• HCFSA
• DCFSA
• HSA
• Commuter Transit and Parking
• Supplemental Life Insurance
• Accident Insurance
• Critical Illness
• Hospital Indemnity
• Legal Program
• Identity Theft Protection
• Pet Discounts
• Pet Insurance
• Group Home Insurance
• Auto Insurance
• Employee Assistance Program
• Short Term Disability
• Life Insurance
• Education Discounts
• 401(k) with matching
• Entertainment Discounts
• Paid Time Off

Use of Artificial Intelligence (AI)

No AI or automated decision‑making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.

Vacancy Status

This posting is for an existing vacancy.