Client Service Assistant (Entry-Level)

Agent So Fearth; Atlanta (GA); On-site; USD 25,000 - 37,000; Full time

Job summary

Agent So Fearth in Atlanta, GA is seeking a friendly, customer-focused Client Service Associate to join our team. This entry-level role provides initial exposure to client interactions, account coordination, and positive customer experiences.

You will support daily client inquiries, maintain records, and collaborate with internal departments to ensure service quality. Paid training, full-time hours, and opportunities for growth are offered.

Qualifications

• High school diploma or equivalent required
• Strong interpersonal and communication skills
• Detail-oriented with strong organizational abilities
• Ability to work well independently and within a team
• Basic computer and data entry skills
• Previous customer service experience is a plus but not required

Responsibilities

• Assist clients with questions, service information, and account support
• Maintain professional communication with clients and team members
• Support scheduling, documentation, and administrative coordination
• Help resolve basic client concerns and escalate issues when necessary
• Maintain accurate records of client interactions and updates
• Collaborate with internal departments to ensure quality service
• Follow company customer service and communication standards

Job description

About the Role

We are looking for a professional and customer-focused Client Service Associate to join our Atlanta, GA team. This entry-level role is ideal for individuals who enjoy helping clients, building strong communication skills, and working in a fast-paced environment.

The Client Service Associate will support daily client interactions, assist with account coordination, and help maintain a positive customer experience.

Key Responsibilities

• Assist clients with questions, service information, and account support
• Maintain professional communication with clients and team members
• Support scheduling, documentation, and administrative coordination
• Help resolve basic client concerns and escalat...escalate issues when necessary
• Maintain accurate records of client interactions and updates
• Collaborate with internal departments to ensure quality service
• Follow company customer service and communication standards

Qualifications

• High school diploma or equivalent required
• Strong interpersonal and communication skills
• Detail-oriented with strong organizational abilities
• Ability to work well independently and within a team
• Basic computer and data entry skills
• Previous customer service experience is a plus but not required

What We Offer

• Competitive pay: $18 - $27 per hour (based on experience)
• Paid training provided
• Opportunities for career advancement
• Professional and team-oriented work environment
• Stable full-time hours

Equal Opportunity Employer

We value diversity and are proud to provide equal employment opportunities to all applicants and employees.