Client Scheduling & Admin Coordinator

Socket.dev; Caribou (ME); On-site; USD 40,000 - 50,000; Full time

Job summary

Socket.dev is seeking a Scheduling Coordinator to manage scheduling needs for clients and staff, coordinating in-home visits using our computerized system and ensuring timely communication. You will maintain client records, update schedules, document interactions, and assist with EVV compliance, referrals, audits, and general clerical tasks in our Maine office.

The role requires attention to detail, the ability to work independently, confidentiality, and collaboration with leadership to keep

Qualifications

• High school diploma required.
• Minimum of one year experience in computerized data entry.
• Must have good communication skills.
• Must have good decision-making skills.
• Ability to organize and prioritize work and work independently.
• Ability to maintain confidentiality and follow policies under supervision.

Responsibilities

• Schedule and coordinate client and staff in-home visits using our computerized system.
• Maintain client records and keep schedules updated; inform clients of changes promptly.
• Document ongoing communications between clients and staff regarding scheduling changes.
• Assist with oversight of Electronic Visit Verification (EVV) requirements.
• Collaborate with case management and funding sources to manage referrals and updates.
• Assist COO/Clinical Manager with paperwork accuracy and adherence to policies by field staff.
• Assist with document management for clinical databases and audits to ensure staffing compliance.
• Perform clerical duties: filing, answering phones, scanning documents, and general office tasks.

Skills

Communication skills

Decision making

Organization

Confidentiality

Data entry

Education

High school diploma

Tools

EVV system

Data entry software

Job description

Socket.dev is seeking a Scheduling Coordinator to manage scheduling needs for clients and staff, coordinating in-home visits using our computerized system and ensuring timely communication. You will maintain client records, update schedules, document interactions, and assist with EVV compliance, referrals, audits, and general clerical tasks in our Maine office.

The role requires attention to detail, the ability to work independently, confidentiality, and collaboration with leadership to keep