Client Representative

Sumo Medical Staffing; Utah; On-site; USD 157,250 - 212,750; Full time

Job summary

SUMO Medical Staffing in the United States is seeking a results-driven Business Development and Client Relationship Manager to build strong ties with healthcare facilities and drive physician and APP placements. You will oversee job orders, coordinate with recruiters, and ensure client satisfaction across Utah and nationwide.

As a liaison between clients and recruiting teams, you will identify opportunities, negotiate terms, and maintain CRM data to support growth and high-quality placements.

Responsibilities

• Build and maintain strong relationships with healthcare facilities and key decision-makers
• Serve as the primary point of contact for client communication and support
• Develop a deep understanding of client needs, preferences, and expectations
• Ensure a high level of client satisfaction and long-term partnership retention
• Identify new job opportunities and ongoing staffing needs within assigned accounts
• Proactively engage clients to anticipate future needs and expand business opportunities
• Support growth through account expansion and relationship development
• Intake, manage, and prioritize job orders to ensure timely and accurate fulfillment
• Clearly communicate job details, requirements, and expectations to recruiting partners
• Set realistic timelines and expectations with clients and internal teams
• Partner closely with Physician Recruiters to align on priorities and candidate pipelines
• Provide feedback on candidate submissions and client preferences
• Ensure strong communication between client and recruiting teams to drive successful placements
• Negotiate rates, terms, and contract details within established company guidelines
• Ensure agreements meet both client expectations and business objectives
• Partner with leadership on complex negotiations as needed
• Monitor progress on open roles and proactively address challenges or delays
• Ensure consistent follow-up and communication with clients throughout the placement process
• Gather feedback to continuously improve service delivery and client experience
• Maintain accurate and up-to-date client and job order information in CRM systems
• Track activity, pipeline, and performance metrics
• Ensure data integrity and adherence to internal processes

Job description

About The Job

This role profile is a blend of both the job description and person specification and clearly demonstrates the relationship between specific tasks and personal attributes. It is not exhaustive but is intended to give an overview of the role which will naturally change from time to time in line with business requirements.

Company Description

SUMO Medical Staffing specializes in locum tenens placement for temporary and permanent positions in hospitals, private practices, government facilities, and medical centers across the United States. We are dedicated to placing the most qualified physicians and advanced practice providers (APP) in specialties such as psychiatry, internal medicine, hospitalist, family medicine, ER/urgent care, pediatrics, and many more.

Position Details

Earning Potential: $185,000 in first year

Client Relationship Management

• Build and maintain strong relationships with healthcare facilities and key decision-makers
• Serve as the primary point of contact for client communication and support
• Develop a deep understanding of client needs, preferences, and expectations
• Ensure a high level of client satisfaction and long-term partnership retention

Business Development & Opportunity Identification

• Identify new job opportunities and ongoing staffing needs within assigned accounts
• Proactively engage clients to anticipate future needs and expand business opportunities
• Support growth through account expansion and relationship development

Job Order Management

• Intake, manage, and prioritize job orders to ensure timely and accurate fulfillment
• Clearly communicate job details, requirements, and expectations to recruiting partners
• Set realistic timelines and expectations with clients and internal teams

Recruiting Collaboration

• Partner closely with Physician Recruiters to align on priorities and candidate pipelines
• Provide feedback on candidate submissions and client preferences
• Ensure strong communication between client and recruiting teams to drive successful placements

Negotiation & Contract Management

• Negotiate rates, terms, and contract details within established company guidelines
• Ensure agreements meet both client expectations and business objectives
• Partner with leadership on complex negotiations as needed

Performance & Client Satisfaction

• Monitor progress on open roles and proactively address challenges or delays
• Ensure consistent follow-up and communication with clients throughout the placement process
• Gather feedback to continuously improve service delivery and client experience

Systems & Data Management

• Maintain accurate and up-to-date client and job order information in CRM systems
• Track activity, pipeline, and performance metrics
• Ensure data integrity and adherence to internal processes

Applicants must be able to show proof that they are legally eligible to work in the United States. SUMO Medical Staffing, LLC is an equal opportunity employer and does not make hiring decisions based on race, color, religion, gender or other protected classes.