Client Representative

Knox Attorney Services; San Diego (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life/AD&D

FSA

PTO

Paid holidays

401K

Job summary

Knox Attorney Service, a leading provider of litigation support and related services in California, seeks a Client Representative for its fast-paced legal support office in San Diego. You will monitor 50-75 orders daily, communicate updates to clients, and input detailed notes into our database.

The ideal candidate is highly organized with excellent attention to detail, strong time management, and fast typing. Proficiency in Word, Adobe, and Outlook is required.

Qualifications

• Attention to detail is essential when handling sensitive legal documents.
• Strong time management and organizational skills are required for a fast-paced workflow.
• Fast typing speeds are necessary for processing orders efficiently.

Responsibilities

• Monitor 50–75 orders daily and relay updates to clients.
• Input notes into the database and maintain accurate records.
• Follow up with field agents to check order status and inform clients of issues.
• Review completed orders and prepare them for billing.

Skills

Attention to detail

Time management

Fast typing

Tools

Word

Adobe Acrobat

Outlook

Job description

Client Representative -Legal support office

• Full-time
• Compensation: USD 20 - USD 22 - hourly

Knox Attorney Service has been in business for more than 40 years as a provider of litigation support, reprographics and document management services, as well as statewide courier/messenger service. We provide a wide array of services including service of process; court services; on-call courier/messenger service; skip trace and investigations; record retrieval; subpoena preparation; e-data discovery and database hosting; copy center & reprographics; digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services.

The outstanding service we providestarts with our people. We make an extra effort to train and develop our staff of document professionals on the art of customer service. The tenure and professionalism of our staff is unparalleled in the document and legal services industry. We spend much effort training our people to develop our "home grown" leaders of the future. We believe investing our time and money to ensure that our people are knowledgeable and understand importance of our customers’ businesses.

Busy legal support provider

You would be monitoring 50-75 orders on a daily basis, get updates daily from field agents and communicating that with your clients, inputting all notes into our data base.

Following up with field agent for status on orders, informing clients of any issues on active orders.

Reviewing completed orders and processing them for billing.

This is a fast paced environment. Attention to detail is very important on sensitive legal documents. Must be highly organized, have a sense of urgency, and good time management.

Fast typing speeds, familiar with WORD, ADOBE, OUTLOOK

Benefits:

• health
• dental
• vision
• Life/AD&D
• FSA
• PTO
• paid holidays
• 401K

All your information will be kept confidential according to EEO guidelines.

Job Location