Client Relationships & IT Solutions Lead

Rea-Grou

Wooster (OH)

Hybrid

USD 90,000 - 140,000

Full time

4 days ago

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Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k)

Life Insurance

Family Leave

Disability

Training & Development

Work From Anywhere

Wellness Resources

PTO

Paid holidays

Job summary

Rea Information Services, part of Rea, seeks a Client Relationship Manager to lead key client relationships and drive cybersecurity strategy, budgets, and quarterly business reviews. You will align with engineering and delivery teams to craft proposals, renew contracts, and grow the sales pipeline.

The role requires 7–10 years in IT sales/customer management, strong CRM and communication skills, and a drive to expand recurring revenue across assigned accounts.

Qualifications

Bachelor’s degree in information technology, cybersecurity, business, or a related field.
Minimum 7–10 years of successful sales/customer management experience within the IT industry.

Responsibilities

Serve as primary account manager for assigned clients and grow relationships.
Perform quarterly business reviews and develop cyber security strategy and IT budgets.
Collaborate with engineers and delivery teams to craft proposals and manage implementations.
Identify opportunities, renew contracts, and expand recurring revenue.

Skills

Relationship management

Sales & pipeline

Presentation

Communication

IT/cybersecurity concepts

CRM tools

Education

Bachelor’s degree in information technology

Tools

Microsoft Dynamics CRM

ConnectWise Manage

Job description

The role requires 7–10 years in IT sales/customer management, strong CRM and communication skills, and a drive to expand recurring revenue across assigned accounts.

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