Client-Relationships Banker: Loans & Service

Watrust; Hayden (ID); On-site; USD 27,552 - 36,850; Part time

Job summary

Washington Trust Bank in Hayden, ID is seeking a Personal Banker I-II to build strong client relationships and serve as a point-of-sale expert for deposit and lending products. You will engage in individual and team sales, receive comprehensive training on Bank products, and develop top-tier service and regulatory knowledge to support clients.

The role emphasizes relationship-building, proactive selling, and accurate, timely service across departments, with a focus on community engagement and

Qualifications

• Excellent written and verbal communication with clients and colleagues.
• Ability to listen and ask appropriate questions to serve the client.
• Flexible and adaptable to change.
• Strong prioritization and multi-tasking abilities with attention to detail.
• Strong problem solving and decision-making skills.
• Proficiency with Microsoft Office and related applications.
• Maintain security and confidentiality of bank and client information.
• Mortgage Loan Originator registration may be required (NMLS).

Responsibilities

• Establish and maintain strong client relationships and provide accurate, timely service.
• Cross-sell and introduce bank products based on client needs.
• Engage with clients in person and by phone to present products and services.
• Meet branch and team sales goals; contribute to marketing and outreach efforts.
• Perform transactions, new accounts and lending responsibilities to serve clients.
• Ensure compliance with bank policies and regulatory requirements.

Skills

Client relationships

Communication

Active listening

Sales / cross-selling

Time management

Problem solving

PC skills (MS Office)

Regulatory knowledge

NMLS registration (desirable)

Tools

MS Office

Job description

Washington Trust Bank in Hayden, ID is seeking a Personal Banker I-II to build strong client relationships and serve as a point-of-sale expert for deposit and lending products. You will engage in individual and team sales, receive comprehensive training on Bank products, and develop top-tier service and regulatory knowledge to support clients.

The role emphasizes relationship-building, proactive selling, and accurate, timely service across departments, with a focus on community engagement and