Client-Focused Banker: Build Relationships & Sell Solutions

Watrust; Spokane Valley (WA); On-site; USD 27,552 - 36,850; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Work/Life benefits

Job summary

Washington Trust Bank is seeking a client-focused Personal Banker I-II in Spokane Valley, WA. You will build strong client relationships, serve as a POS expert for deposit and lending products, and engage in sales strategies with comprehensive product training.

You will support internal and external clients, ensuring accurate service while promoting bank products and safeguarding regulations. Flexible schedule and community involvement are expected.

Qualifications

• Excellent written and verbal communication and interpersonal skills with clients, co-workers and management.
• Ability to listen and ask appropriate questions to best serve the client.
• Flexible and adaptable to change.
• Strong ability to prioritize and handle multiple tasks with accurate attention to detail.
• Strong problem solving and decision-making skills, using logic to solve problems with effective solutions.
• High degree of PC based technical skills, including proficiency with Microsoft Suite of products and other necessary applications.

Responsibilities

• Establishes and maintains effective relationships with clients, gaining their trust and respect by providing accurate and timely service and information.
• Provides product opportunities to clients using proactive selling techniques; efficiently and accurately opens all branch-related products.
• Maintains current knowledge of all Retail Banking products, to identify and resolve clients’ needs.
• Introduce and cross-sell new and existing bank products by identifying client needs through thoughtful, needs-based conversations.

Skills

Communication

Active listening

Adaptability

Attention to detail

Multitasking

Tools

Microsoft Office

Job description

Washington Trust Bank is seeking a client-focused Personal Banker I-II in Spokane Valley, WA. You will build strong client relationships, serve as a POS expert for deposit and lending products, and engage in sales strategies with comprehensive product training.

You will support internal and external clients, ensuring accurate service while promoting bank products and safeguarding regulations. Flexible schedule and community involvement are expected.