Multi-Line Representative - State Farm Agent Team Member

Malinda Mims - State Farm Agent; Novi (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Malinda Mims - State Farm Agent in Novi, MI is seeking a customer-focused team member to help clients select appropriate coverage and manage current accounts. The role supports community engagement, clear communication, and a high-energy environment that values growth and teamwork.

You will join a collaborative office where licensing reimbursement, health insurance, PTO, and ongoing training foster professional development and long-term relationship building within the local community.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced environment

Customer service experience

Insurance knowledge

Job description

Benefits:

• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our Agency:

I opened my agency in 2021 and currently lead a team of five. Before becoming a State Farm agent, I was an award-winning pharmaceutical sales representative and sales trainer. I later started my own company, where I specialized in teaching effective communication skills and DISC personality training. Those experiences shaped my passion for helping people grow, communicate effectively, and reach their full potential.

Community involvement is a big part of our agency. We love partnering with neighboring businesses, participating in local events, and creating "Good Neighbor" opportunities that help strengthen our community and build meaningful relationships.

Our agency offers group health, life, and supplemental insurance benefits, PTO, profit sharing, licensing reimbursement, and dental and vision coverage coming soon. Each team member has their own office, and our Novi location provides a professional environment where people can focus, grow, and succeed.

Our culture is built around positivity, teamwork, and growth. We work hard, have fun, and strive to be trusted experts for our customers. I'm looking for someone who is outgoing, motivated, and enjoys connecting with people. The ideal candidate is interested in networking, community involvement, and building long-term relationships while growing their career in a supportive, high-energy environment.

Location Address: Novi, MI 48375

At Malinda Mims - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.