Client Relationship Officer: Growth & Service Lead

WesBanco Bank Inc.; Reston (VA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) with employer match

PTO 22 days annually

STD 5 days annually

12 paid holidays annually

Job summary

WesBanco Bank Inc. in Reston, VA, seeks a Client Relationship Officer to deliver exceptional service and operational support for a portfolio of clients. You will manage account operations, ensure documentation accuracy, and assist Commercial Bankers with loan processes while coordinating with internal partners.

The role emphasizes relationship management, cross-functional collaboration, and proactive client support to drive growth and client satisfaction in a regulated banking environment.

Qualifications

• Strong customer service orientation and relationship management.
• Experience in banking operations and documentation.
• Ability to analyze financial documents and assist with loans.

Responsibilities

• Assist with opening new accounts and collect documentation.
• Input information into lending systems and support credit requests with due diligence.
• Coordinate annual relationship reviews and renewals.
• Respond to client inquiries about bank products and policies.
• Maintain accurate client records and ensure proper recordkeeping.

Skills

Customer service

Interpersonal skills

Written & verbal communication

Team player

Analytical abilities

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Banking software

Job description

WesBanco Bank Inc. in Reston, VA, seeks a Client Relationship Officer to deliver exceptional service and operational support for a portfolio of clients. You will manage account operations, ensure documentation accuracy, and assist Commercial Bankers with loan processes while coordinating with internal partners.

The role emphasizes relationship management, cross-functional collaboration, and proactive client support to drive growth and client satisfaction in a regulated banking environment.