Client Relationship Banking Advisor

Bank of America; Eatontown (NJ); On-site; USD 42,000 - 52,000; Full time

Job summary

Bank of America in Eatontown, NJ is hiring a Customer Service Associate to engage clients in the lobby and guide them through self-service banking options while delivering accurate cash transactions. You will build relationships, work with experts in lending and investments, and support a high-quality client experience with strong ethics and compliance.

The role requires a proactive communicator, ability to learn new platforms, and availability for weekends or extended hours within a flexible

Qualifications

• Strong work ethic and results-focused attitude.
• Effective relationship-building and collaboration.
• Able to educate clients on self-service banking and digital tools.
• Willing to work weekends or extended hours as needed.
• Demonstrates problem-solving and strong communication skills.

Responsibilities

• Engages clients in the lobby to educate and assist with self-service banking.
• Accurately and efficiently processes cash transactions for clients.
• builds relationships to meet clients' financial needs and goals.
• Grows knowledge by partnering with experts in lending and investments.
• Manages financial center traffic, appointments, and outbound calls to support client experience.

Skills

Adaptability

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Client Management

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Bachelor's Degree or similar business degree

Job description

Bank of America in Eatontown, NJ is hiring a Customer Service Associate to engage clients in the lobby and guide them through self-service banking options while delivering accurate cash transactions. You will build relationships, work with experts in lending and investments, and support a high-quality client experience with strong ethics and compliance.

The role requires a proactive communicator, ability to learn new platforms, and availability for weekends or extended hours within a flexible