Client-Focused Banking Advisor

Bank of America; Englishtown (NJ); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Formulaic incentive plan

Benefits eligible

Paid time off

Job summary

Bank of America is hiring in Englishtown, NJ, to serve as the first point of contact for clients, uncovering personal banking needs and offering suitable solutions. You will guide customers through self-service, assist with accounts, and connect clients to specialists, while maintaining compliance and quality service.

The role requires customer-focused sales experience, strong communication, and the ability to manage multiple tasks in a fast-paced environment, with weekend/extended hours as

Qualifications

• Minimum of one year sales experience in a client-focused environment.
• Strong work ethic with results-driven mindset and client advocacy.
• Excellent written and verbal communication and relationship-building skills.
• Willingness to obtain a notary commission where required.

Responsibilities

• Serve as first contact for financial center clients and uncover personal banking needs.
• Educate and assist clients with self-service transactions and platform services.
• Collaborate to provide consumer and small business solutions and strategies.
• Adhere to processes, laws, and guidelines while handling accounts and digital tools.
• Proactively connect with clients via outbound calls and follow-up routines.

Skills

Active Listening

Relationship Building

Client Management

Client Solutions Advisory

Problem Solving

Oral Communications

Verbal Communications

Client Experience Branding

Prospecting

Pipeline Management

Education

Associate’s or Bachelor’s degree in business or finance

High School Diploma / GED

Job description

Bank of America is hiring in Englishtown, NJ, to serve as the first point of contact for clients, uncovering personal banking needs and offering suitable solutions. You will guide customers through self-service, assist with accounts, and connect clients to specialists, while maintaining compliance and quality service.

The role requires customer-focused sales experience, strong communication, and the ability to manage multiple tasks in a fast-paced environment, with weekend/extended hours as