Client Relationship Banker

Bank of America; Wall Township (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

Bank of America in United States, New Jersey, Wall Township is seeking a client-focused associate to engage clients in the lobby, educate them on self-service banking, and assist with transactions via mobile, online, or ATM platforms.

The role emphasizes building client relationships, identifying financial solutions, and upholding risk and regulatory standards while supporting weekend or extended hours as needed.

Qualifications

• Experience in banking or financial services is a plus.
• One year of sales experience in a salary plus incentive environment with individual sales goals is desired.
• Six months of cash handling experience would be beneficial.
• Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Responsibilities

• Engage clients in the lobby to educate and assist with transactions through self-service resources.
• Build relationships with clients to meet financial needs and connect them to solutions.
• Execute the bank's risk culture and strive for operational excellence.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manage center traffic, appointments, and outbound calls to drive the client experience.

Skills

Adaptability

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Client Solutions Advisory

Time Management

Self-motivation

Education

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in United States, New Jersey, Wall Township is seeking a client-focused associate to engage clients in the lobby, educate them on self-service banking, and assist with transactions via mobile, online, or ATM platforms.

The role emphasizes building client relationships, identifying financial solutions, and upholding risk and regulatory standards while supporting weekend or extended hours as needed.