Client Experience Banker

Bank of America; Collingswood (NJ); On-site; USD 71,635,000 - 76,796,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Industry-leading benefits

Job summary

Bank of America in New Jersey is hiring a client-focused associate to assist in-branch transactions and educate clients on self-service banking options. You will engage customers in the lobby, handle cash, and connect clients to tailored financial solutions.

Strong relationship-building and sales instincts help grow the bank's footprint. This role requires an enthusiastic self-starter with excellent communication, a willingness to work weekends, and a commitment to compliance and excellent

Qualifications

• Must be a high school graduate (or GED) with strong work ethic.
• Bachelor's degree or business-related associate degree preferred.
• Experience in financial services or sales a plus.

Responsibilities

• Engages clients in the lobby to educate and assist with self-service banking.
• Processes cash transactions accurately and efficiently.
• Builds relationships to meet clients' financial needs.
• Drives the client experience and adheres to policies.
• Manages center traffic, appointments and outbound calls.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate's Degree

Job description

Bank of America in New Jersey is hiring a client-focused associate to assist in-branch transactions and educate clients on self-service banking options. You will engage customers in the lobby, handle cash, and connect clients to tailored financial solutions.

Strong relationship-building and sales instincts help grow the bank's footprint. This role requires an enthusiastic self-starter with excellent communication, a willingness to work weekends, and a commitment to compliance and excellent