Client Relationship Banker: Trusted Financial Advisor

JPMorgan Chase & Co.; Fayetteville (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Branch Relationship Banker to provide exceptional service, cultivate lasting client relationships, and understand clients' financial needs.

You will guide customers through banking solutions, including digital tools, and collaborate with specialists for complex financial needs. The role requires strong communication, sales experience, and the ability to work flexible branch hours, including weekends.

Qualifications

• 1+ year of sales experience in Retail Banking or related industry.
• Ability to create memorable client experiences and tailor product features to client needs.
• Strong communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail while maintaining consistency.
• Willingness to work branch hours including weekends and some evenings.
• Compliance with risk, regulatory, and licensing requirements.

Responsibilities

• Put clients first with attentive, friendly service in a welcoming environment.
• Manage assigned clients and proactively meet with them to build lasting relationships and tailor recommendations.
• Communicate clearly to understand client needs and build trust.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures quickly and connect clients with experts for complex needs.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Sales experience

Excellent communication

Customer relationship building

Problem solving

Compliance awareness

Education

High school diploma or equivalent

SIE exam / FINRA Series 6 / state registration / Life licenses (as required)

Job description

JPMorgan Chase & Co. is seeking a Branch Relationship Banker to provide exceptional service, cultivate lasting client relationships, and understand clients' financial needs.

You will guide customers through banking solutions, including digital tools, and collaborate with specialists for complex financial needs. The role requires strong communication, sales experience, and the ability to work flexible branch hours, including weekends.