Client Relationship Banker — In-Branch Growth & Solutions

Bank of America; Los Angeles (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America in Los Angeles seeks a service-driven teammate to educate clients about self‑service tools and process transactions accurately. You will engage clients, build relationships, and guide them toward banking solutions that fit their needs.

The role emphasizes strong communication, adaptability, and adherence to laws while serving customers in a 40-hour, first-shift format in the US CA market.

Qualifications

• Enthusiastic, highly motivated self-starter with strong work ethic.
• Collaborates effectively to get things done and build relationships.
• Passionate and driven to deliver improved client financial outcomes.
• Confident in identifying solutions for new and existing clients.
• Effective communicator and comfortable engaging all clients.
• Ability to learn and adapt to new information and platforms.
• Educates clients on self-service banking options (ATM/online/mobile).
• Strong problem-solving to meet client needs and comply with laws.

Responsibilities

• Engages clients in lobby and educates on self-service resources.
• Processes cash transactions accurately and efficiently.
• Develops deep conversations to understand financial goals.
• Connects clients to solutions meeting financial priorities.
• Builds relationships and grows client base with experts.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and compliance with laws.

Skills

Adaptability

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Client Experience

Time Management

Attention to Detail

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Los Angeles seeks a service-driven teammate to educate clients about self‑service tools and process transactions accurately. You will engage clients, build relationships, and guide them toward banking solutions that fit their needs.

The role emphasizes strong communication, adaptability, and adherence to laws while serving customers in a 40-hour, first-shift format in the US CA market.