Client Relationship Banker — In-Branch Banking

National Black MBA Association; Dana Point, Northern (CA, KY); Hybrid; USD 52,000 - 56,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is hiring for a role in the United States (Dana Point, CA). The position focuses on engaging clients in the lobby, educating them on self-service banking options, and accurately processing cash transactions.

You will build relationships, connect clients with financial solutions, and support everyday banking needs in a high‑volume environment. The role requires strong communication, time management, and the ability to work weekends or extended hours as needed.

Qualifications

• Self-starter with strong work ethic and results-driven
• Ability to learn new information and technology platforms
• Educating clients on self-service banking options (ATM, online/mobile)
• Adheres to laws and bank policies while serving clients
• Fluency in Spanish required for client interactions

Responsibilities

• Executes the bank's risk culture and aims for operational excellence
• Builds relationships with clients to meet financial needs
• Follows processes to do what is right for clients and the bank
• Grows knowledge by partnering with experts in small business, lending and investments
• Manages center traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Bilingual Spanish

Strong work ethic

Client focus

Effective communication

Adaptability

Time management

Education

Bachelor's degree or associate's degree

Job description

Bank of America is hiring for a role in the United States (Dana Point, CA). The position focuses on engaging clients in the lobby, educating them on self-service banking options, and accurately processing cash transactions.

You will build relationships, connect clients with financial solutions, and support everyday banking needs in a high‑volume environment. The role requires strong communication, time management, and the ability to work weekends or extended hours as needed.