Relationship Banker: Build Client Solutions & Growth

National Black MBA Association; Los Angeles, Northern (CA, KY); Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits

Paid time off

Job summary

Bank of America is hiring in Los Angeles to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately. You will build relationships, identify client needs, and connect them to banking solutions while upholding risk and compliance standards.

The role requires reliable weekend availability, a strong work ethic, and the ability to use self-service channels like ATMs, online and mobile banking to enhance the client experience.

Qualifications

• Experience in customer service or sales helpful.
• Ability to learn and adapt to new information and technology platforms.
• Strong communication and problem-solving skills.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Customer Focus

Relationship Building

Problem Solving

Oral Communications

Time Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is hiring in Los Angeles to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately. You will build relationships, identify client needs, and connect them to banking solutions while upholding risk and compliance standards.

The role requires reliable weekend availability, a strong work ethic, and the ability to use self-service channels like ATMs, online and mobile banking to enhance the client experience.