Client Relationship Banker — Growth & Solutions Expert

Bank of America; Fuquay-Varina (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America is hiring for a client-focused role in Fuquay-Varina, NC. The position involves engaging clients in the lobby, educating them on self-service options, and processing cash transactions accurately.

You will build relationships, understand clients’ financial priorities, and connect them with suitable solutions while following policies and regulatory requirements. Weekend/extended hours may be required according to business needs.

Qualifications

• Strong work ethic and results-oriented.
• Ability to build and nurture relationships with clients.
• Confident in identifying solutions for client needs.
• Effective communication and comfortable engaging diverse clients.
• Willingness to learn new information and technology platforms.
• Ability to educate clients on self-service banking tools.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Develop deep conversations to understand financial goals and connect to solutions.
• Build relationships to meet client financial needs.
• Manage center traffic, appointments, and outreach calls.
• Drive the client experience and adhere to laws and regulations.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is hiring for a client-focused role in Fuquay-Varina, NC. The position involves engaging clients in the lobby, educating them on self-service options, and processing cash transactions accurately.

You will build relationships, understand clients’ financial priorities, and connect them with suitable solutions while following policies and regulatory requirements. Weekend/extended hours may be required according to business needs.