Client Solutions Banker – Relationship & Banking Expert

Bank of America; Garner (NC); On-site; USD 36,000 - 54,000; Full time

Job summary

Bank of America in Garner, NC is hiring for a client-facing role focused on educating clients and processing transactions through self-service channels. The position emphasizes building relationships, executing risk-aware practices, and guiding customers to solutions that meet their financial goals.

The role requires strong communication, problem-solving, and adherence to laws and bank procedures. Weekend and extended hours may be required, with opportunities for growth within a large national

Qualifications

• Experience in financial services or related industry is a plus.
• Sales experience in salary plus incentive environment is preferred.
• Cash handling experience is beneficial.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in Garner, NC is hiring for a client-facing role focused on educating clients and processing transactions through self-service channels. The position emphasizes building relationships, executing risk-aware practices, and guiding customers to solutions that meet their financial goals.

The role requires strong communication, problem-solving, and adherence to laws and bank procedures. Weekend and extended hours may be required, with opportunities for growth within a large national