Client Relationship Banker - Growth & Solutions

Bank of America; Saint Matthews (AR); On-site; USD 25,000 - 33,000; Full time

Job summary

Bank of America in Saint Matthews, AR seeks a customer-focused front-line associate to educate clients on self-service options and to process transactions accurately. You will build relationships to understand clients' financial needs and connect them to suitable solutions.

This role requires strong communication, adaptability, and a commitment to compliance. Join a culture that supports collaboration, growth, and a focus on delivering exceptional client experiences.

Qualifications

• Strong work ethic with focus on client outcomes.
• Effective communication and relationship-building with clients.
• Willingness to work weekends or extended hours as needed.
• Experience in cash handling is preferred.
• Knowledge of financial services and products is a plus.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self- service resources.
• Process cash transactions accurately and efficiently for clients.
• Build relationships to meet clients’ financial needs and connect them to solutions.
• Follow processes and comply with laws and regulations in daily activities.
• Manage center traffic, appointments, and outbound calls to drive client experience.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Bachelor’s Degree or related Associate’s Degree

Job description

Bank of America in Saint Matthews, AR seeks a customer-focused front-line associate to educate clients on self-service options and to process transactions accurately. You will build relationships to understand clients' financial needs and connect them to suitable solutions.

This role requires strong communication, adaptability, and a commitment to compliance. Join a culture that supports collaboration, growth, and a focus on delivering exceptional client experiences.