Client Experience Banker - Self-Service & Solutions

Bank of America; Saint Peters (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

Bank of America is seeking a Client Service Representative in Saint Peters, Missouri to engage clients, educate them on self-service banking, and process transactions efficiently. You will build relationships, meet financial needs, and adhere to banking regulations.

Successful candidates should be enthusiastic self-starters, effective communicators, and possess strong problem-solving skills. A high school diploma is required, and knowledge of financial services is preferred. This role demands a commitment to results and may require weekend work.

Qualifications

• Enthusiastic, highly motivated self-starter focused on results.
• Collaborative with strong relationship-building skills.
• Confidently identify solutions based on client needs.
• Effective communicator engaged with clients.
• Ability to learn and adapt to technology platforms.
• Strong critical thinking and problem-solving skills.

Responsibilities

• Process cash transactions for clients accurately.
• Execute the bank’s risk culture for operational excellence.
• Build relationships to meet financial needs.
• Manage financial center traffic and calls effectively.
• Drive client experience and manage cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a Client Service Representative in Saint Peters, Missouri to engage clients, educate them on self-service banking, and process transactions efficiently. You will build relationships, meet financial needs, and adhere to banking regulations.

Successful candidates should be enthusiastic self-starters, effective communicators, and possess strong problem-solving skills. A high school diploma is required, and knowledge of financial services is preferred. This role demands a commitment to results and may require weekend work.