Client Growth & Solutions Banker

Bank of America Corporation; West Pensacola (FL); On-site; USD 29,000 - 45,000; Full time

Job summary

Bank of America Corporation is seeking a customer-focused team member to engage clients in the lobby, educate them on self-service options, and assist with transactions. You will handle cash, build strong relationships, and connect clients to suitable financial solutions while adhering to regulatory guidelines and branch processes.

The role requires strong communication, a proactive sales mindset, and flexibility to work weekends or extended hours as needed to support branch operations and

Qualifications

• Experience in customer-oriented roles within financial services or retail.
• Proven ability to learn and adapt to banking platforms and self-service tools.
• Strong communication skills and a client-first mindset.
• Ability to work weekends or extended hours as required by branch scheduling.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs and connect to solutions.
• Follow established processes and comply with laws and regulations.
• Manage center traffic, appointments, and outbound outreach.
• Drive the client experience and maintain cash handling responsibilities.

Skills

Customer Service

Sales

Cash Handling

Communication

Relationship Building

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Job description

Bank of America Corporation is seeking a customer-focused team member to engage clients in the lobby, educate them on self-service options, and assist with transactions. You will handle cash, build strong relationships, and connect clients to suitable financial solutions while adhering to regulatory guidelines and branch processes.

The role requires strong communication, a proactive sales mindset, and flexibility to work weekends or extended hours as needed to support branch operations and