Client Relationship Banker: Growth & Banking Solutions

M&T Bank Corporation; Shrewsbury (York County); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Paid volunteer time

Competitive benefits

Job summary

M&T Bank Corporation is seeking a branch associate in Shrewsbury, PA, to identify customer needs and offer proactive basic sales solutions, while collaborating with internal partners to address more complex requests.

The role emphasizes relationship management, outbound outreach, and timely onboarding of new customers. Candidates should have strong communication, a proven track record in retail or telesales, and solid knowledge of banking products.

Qualifications

• 2+ years in retail sales, call center, or telesales.
• Strong verbal communication and interpersonal skills.
• Proven ability to deliver excellent customer service.
• Organized with time management and prioritization skills.

Responsibilities

• Lead relationship management activities and assess sales opportunities.
• Identify customer needs and present banking solutions with internal partners.
• Reach out to clients via email or phone to educate on value-added products.
• Onboard new customers and schedule follow-up appointments.
• Ensure compliance with risk controls and maintain data accuracy.

Skills

Relationship management

Sales prospecting

Customer service

Account opening

Education

High school diploma

Associates degree

Tools

CRM systems

Job description

M&T Bank Corporation is seeking a branch associate in Shrewsbury, PA, to identify customer needs and offer proactive basic sales solutions, while collaborating with internal partners to address more complex requests.

The role emphasizes relationship management, outbound outreach, and timely onboarding of new customers. Candidates should have strong communication, a proven track record in retail or telesales, and solid knowledge of banking products.