Relationship Banker: Grow Client Relationships & Sales

Williamsport, PA; Williamsport (Lycoming County); Hybrid; USD 29,000 - 47,000; Full time

Job summary

M&T Bank's Loyalsock Branch in Williamsport, PA is seeking a Relationship Banker to identify customers' needs through the bank’s retail sales process and provide proactive basic sales solutions during outreach. The role focuses on branch experience, account openings, and outbound client engagement.

The ideal candidate will have 1–2 years in retail sales or customer service, strong communication skills, and the ability to work with internal partners to offer suitable financial products while

Qualifications

• High school diploma or GED required with 1–2 years sales or customer service experience.
• Strong verbal communication and interpersonal skills are essential.
• Ability to explain bank products clearly and build trust with clients.

Responsibilities

• Identify customer needs and present appropriate banking options.
• Perform branch sales, service and referral activities to meet goals.
• Proactively reach out to clients via email or phone for follow-up.
• Onboard new customers and maintain ongoing relationships.
• Adhere to risk controls, KYC/CIP requirements and regulatory standards.

Skills

Retail sales

Customer service

Telesales

Education

High school diploma or GED

Associates degree

Tools

Internet user-level technology

Job description

M&T Bank's Loyalsock Branch in Williamsport, PA is seeking a Relationship Banker to identify customers' needs through the bank’s retail sales process and provide proactive basic sales solutions during outreach. The role focuses on branch experience, account openings, and outbound client engagement.

The ideal candidate will have 1–2 years in retail sales or customer service, strong communication skills, and the ability to work with internal partners to offer suitable financial products while