Client Relationship Banker: Grow & Solve Finances

Bank of America Corporation; Albuquerque (NM); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

Bank of America Corporation is seeking a customer-focused associate to engage clients in the lobby, assist with transactions through self-service resources, and educate clients on digital banking options.

The role emphasizes building client relationships, following compliant processes, and collaborating with specialists in lending and investments to meet financial goals. Availability to work weekends and multiple centers may be required.

Formación

• Strong work ethic and results focus.
• Excellent communication and client engagement.
• Willing to work weekends/hours and travel between centers.
• Knowledge of banking products and self-service technologies (ATM, online/mobile banking).

Responsabilidades

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to laws/regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Conocimientos

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Educación

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Descripción del empleo

Bank of America Corporation is seeking a customer-focused associate to engage clients in the lobby, assist with transactions through self-service resources, and educate clients on digital banking options.

The role emphasizes building client relationships, following compliant processes, and collaborating with specialists in lending and investments to meet financial goals. Availability to work weekends and multiple centers may be required.