Client Relationship Banker — Grow Clients' Financial Lives

NBMBAA; Palm Bay (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is hiring to engage clients in the lobby, educate on self-service banking, and process cash transactions with accuracy. The role focuses on building relationships, understanding client financial needs, and connecting them to suitable solutions.

Qualified candidates demonstrate strong communication, adaptability, and a proactive service mindset, with the ability to work weekends and at multiple centers as needed.

Qualifications

• Requires strong work ethic and results focus.
• Excellent communication and relationship-building skills.
• Ability to educate clients on self-service banking options.

Responsibilities

• Engage clients in lobby to educate and assist with self-service resources.
• Process cash transactions accurately and efficiently.
• Develop client relationships to meet financial needs and goals.
• Follow bank processes and regulations to ensure risk and compliance.
• Grow knowledge by collaborating with specialists in lending, investments, and small business.
• Manage center traffic, appointments, and outbound calls to drive client experience.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America is hiring to engage clients in the lobby, educate on self-service banking, and process cash transactions with accuracy. The role focuses on building relationships, understanding client financial needs, and connecting them to suitable solutions.

Qualified candidates demonstrate strong communication, adaptability, and a proactive service mindset, with the ability to work weekends and at multiple centers as needed.