Client Relationship Banker: Financial Solutions Expert

Testing Site - JPMC; Chesterfield Court House (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase is seeking a Relationship Banker to represent our brand with hospitality and service excellence. You will acquire, manage, and retain client relationships, using financial knowledge to offer thoughtful solutions and enhance client lives.

You will deliver attentive service, educate clients on Chase technology, and collaborate with specialists to address complex financial needs while adhering to regulatory requirements.

Qualifications

• Minimum 1+ year of sales experience in Retail Banking or Financial Services.
• Proven ability to create memorable client experiences.
• Excellent communication skills, in person and on the phone.
• Strong issue resolution skills with attention to detail.
• Must meet risk, compliance requirements and training.
• High school diploma or GED; licensing through JPMC if not licensed.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service to create a welcoming environment.
• Manage assigned clients and proactively meet with them to build lasting relationships.
• Engage in clear, consultative communication to understand needs and tailor recommendations.
• Educate clients on technology solutions like Chase Mobile App, Chase.com and ATMs.
• Learn products and services quickly and collaborate with experts to assist with needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Client service

Excellent communication

Issue resolution

Risk and compliance awareness

Time management

Education

High school degree or GED

College degree or military equivalent

Job description

JPMorgan Chase is seeking a Relationship Banker to represent our brand with hospitality and service excellence. You will acquire, manage, and retain client relationships, using financial knowledge to offer thoughtful solutions and enhance client lives.

You will deliver attentive service, educate clients on Chase technology, and collaborate with specialists to address complex financial needs while adhering to regulatory requirements.