Client Relationship Banker — Digital-First Banking Pro

U.S. Bank; Mason (OH); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k)

Paid vacation

Paid holidays

Parental leave

Life insurance

Disability insurance

Adoption assistance

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers in-person, by appointment, and virtually, offering guidance, opening accounts, processing requests, and educating clients on digital banking tools.

You will build trust, assess needs, and tailor solutions across consumer and business banking products. The role requires strong communication, customer service and sales experience, with a focus on compliance and digital-first banking.

Qualifications

• High school diploma or equivalent.
• Four to five years of customer service experience.
• Four to five years of sales experience.

Responsibilities

• Build relationships with clients across multiple channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and services and assist with meeting their financial needs.
• Identify solutions for clients by engaging and communicating effectively and following bank procedures.

Skills

Customer service

Sales experience

Relationship building

Communication

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers in-person, by appointment, and virtually, offering guidance, opening accounts, processing requests, and educating clients on digital banking tools.

You will build trust, assess needs, and tailor solutions across consumer and business banking products. The role requires strong communication, customer service and sales experience, with a focus on compliance and digital-first banking.