Client Relationship Banker - Coastal Virginia Market

Bank of America; Massachusetts; On-site; USD 52,000 - 56,000; Full time

Job summary

Bank of America is hiring to engage clients in-person, educate on self-service channels, and accurately process cash transactions. You will build trusted relationships, uncover needs, and connect clients with banking solutions while upholding regulatory standards.

The role emphasizes client experience, teamwork, and the ability to handle multiple tasks in a fast-paced branch environment, with weekend/extended-hour flexibility as needed.

Qualifications

• High School Diploma or GED required.
• Bachelor’s or business-relevant Associate’s degree preferred.
• Experience in financial services is advantageous.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Develop in-depth client knowledge to connect to financial solutions.
• Build relationships to meet clients' financial needs.
• Follow processes, ensure regulatory compliance, and protect client interests.
• Manage center traffic, appointments, and outbound calls to drive service and sales.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Bachelor's Degree

Job description

Bank of America is hiring to engage clients in-person, educate on self-service channels, and accurately process cash transactions. You will build trusted relationships, uncover needs, and connect clients with banking solutions while upholding regulatory standards.

The role emphasizes client experience, teamwork, and the ability to handle multiple tasks in a fast-paced branch environment, with weekend/extended-hour flexibility as needed.