Relationship Banker — Coastal Carolinas: Build Clients, Solutions

NBMBAA; South Carolina; On-site; USD 35,000 - 50,000; Full time

Job summary

Bank of America is seeking customer-focused professionals to educate and assist clients with transactions using self-service resources such as mobile banking, online banking, or ATMs. You will accurately process cash transactions and engage clients to understand their financial goals, connecting them to suitable solutions.

Responsibilities include managing branch traffic, appointments, and outbound calls, while upholding risk controls and regulatory requirements.

Qualifications

• Enthusiastic self-starter with a strong work ethic and results-focused mindset.
• Comfortable educating clients on how to conduct simple banking transactions via self-service channels (ATM, online, mobile).
• Willing to work weekends and/or extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to act in the best interests of clients and the bank, in compliance with laws and regulations.
• Grows business knowledge by collaborating with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking customer-focused professionals to educate and assist clients with transactions using self-service resources such as mobile banking, online banking, or ATMs. You will accurately process cash transactions and engage clients to understand their financial goals, connecting them to suitable solutions.

Responsibilities include managing branch traffic, appointments, and outbound calls, while upholding risk controls and regulatory requirements.