Client Relationship Banker

First Southern Bank; Carbondale (IL); On-site; USD 35,000 - 48,000; Full time

Job summary

First Southern Bank is seeking a branch associate under the direction of the Branch Manager to support financial services, build customer rapport and trust, identify needs, process transactions, and cross-sell products.

In this role you will handle customer inquiries, solve problems, maintain excellent relations, and represent the bank in a courteous, professional manner while delivering reliable service to customers in Carbondale, Illinois.

Qualifications

• Minimum two years of job-related experience preferred.
• Excellent interpersonal and communication skills.
• Knowledge of all retail financial products and services.

Responsibilities

• Establish and maintain lasting customer relationships.
• Identify the needs of new and existing customers for banking services.
• Process account transactions and assist customers in selection of accounts and financial services.
• Cross-sell products and services to meet customer needs.
• Maintain excellent customer relations and represent the bank in a positive, courteous and professional manner.

Skills

Two years experience

Interpersonal skills

Retail financial products

Job description

First Southern Bank is seeking a branch associate under the direction of the Branch Manager to support financial services, build customer rapport and trust, identify needs, process transactions, and cross-sell products.

In this role you will handle customer inquiries, solve problems, maintain excellent relations, and represent the bank in a courteous, professional manner while delivering reliable service to customers in Carbondale, Illinois.