Relationship Banker

SOUTHERN BANK; Loma Linda (MO); On-site; USD 40,000 - 52,000; Full time

Job summary

Southern Bank is seeking a Personal Banker to support branch goals by developing new customer relationships and expanding existing ones. You will be part of a team delivering friendly service, assisting customers with transactions, opening accounts, and guiding them to appropriate product solutions.

The role emphasizes cross-selling, community engagement, and maintaining knowledge of bank policies and procedures to ensure customer satisfaction and trust.

Qualifications

• Strong customer service and communication skills required.
• Ability to cross-sell banking products to meet customer needs.
• Proficient with standard computer applications and banking software.

Responsibilities

• Develops new customer relationships and retains existing relationships by cross-selling to achieve personal and branch goals.
• Participates in a welcoming lobby experience and directs customers to appropriate team member.
• Takes ownership of the customer experience including opening accounts and resolving issues as appropriate.
• Builds new customer relationships through frequent interactions with customers and community outreach.
• Maintains knowledge of bank policy and procedures, including deposits and cash handling.

Skills

Interpersonal communication

Customer service

Computer skills

Education

High school diploma or equivalent

Job description

Southern Bank is seeking a Personal Banker to support branch goals by developing new customer relationships and expanding existing ones. You will be part of a team delivering friendly service, assisting customers with transactions, opening accounts, and guiding them to appropriate product solutions.

The role emphasizes cross-selling, community engagement, and maintaining knowledge of bank policies and procedures to ensure customer satisfaction and trust.