Floating Banking Sales & Service Associate

First Citizens Bank; Rock Hill (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

First Citizens Bank is seeking a Sales and Service Representative for branch operations. The role focuses on processing transactions, handling customer inquiries, and educating customers on bank services.

You will refer sales opportunities to the appropriate bank partner while maintaining high service standards. The successful candidate will demonstrate strong communication, empathy, adaptability and teamwork, with flexibility to work across branches as needed and mileage reimbursement provided

Qualifications

• High school diploma or GED required; customer service experience preferred.
• Must be able to travel to other branches as needed; mileage reimbursed.

Responsibilities

• Process transactions and customer service requests in the branch.
• Educate customers on bank products, tools and resources; refer sales opportunities to bank partners.

Skills

Communication skills

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative for branch operations. The role focuses on processing transactions, handling customer inquiries, and educating customers on bank services.

You will refer sales opportunities to the appropriate bank partner while maintaining high service standards. The successful candidate will demonstrate strong communication, empathy, adaptability and teamwork, with flexibility to work across branches as needed and mileage reimbursement provided