Personal Banker Carbondale Main

First Southern Bank; Carbondale (IL); On-site; USD 35,000 - 48,000; Full time

Job summary

First Southern Bank is seeking a branch associate under the direction of the Branch Manager to support financial services, build customer rapport and trust, identify needs, process transactions, and cross-sell products.

In this role you will handle customer inquiries, solve problems, maintain excellent relations, and represent the bank in a courteous, professional manner while delivering reliable service to customers in Carbondale, Illinois.

Qualifications

• Minimum two years of job-related experience preferred.
• Excellent interpersonal and communication skills.
• Knowledge of all retail financial products and services.

Responsibilities

• Establish and maintain lasting customer relationships.
• Identify the needs of new and existing customers for banking services.
• Process account transactions and assist customers in selection of accounts and financial services.
• Cross-sell products and services to meet customer needs.
• Maintain excellent customer relations and represent the bank in a positive, courteous and professional manner.

Skills

Two years experience

Interpersonal skills

Retail financial products

Job description

Under the direction of the Branch Manager the position is responsible for performing intermediate duties and support related to financial services. Responsible for establishing and maintaining lasting customer relationships, customer rapport and trust. Identify the needs of new and existing customers for a variety of banking services; process account transactions; assist customers in their selection of accounts and financial services; cross-sell products and services; and maintenance accounts. Handle customer inquiries, problem solve, maintain excellent customer relations and represent the bank in a positive, courteous and professional manner.

EXPERIENCE

• Minimum two years of job-related experience preferred
• Excellent interpersonal and communication skills
• Knowledge of all retail financial products and services

EOE/VET/DISABILITY