Client Relationship Advisor – Digital Banking & Solutions

Us Bank; Albuquerque (NM); On-site; USD 42,000 - 65,000; Full time

Job summary

U.S. Bank seeks a Client Relationship Consultant to engage customers across multiple channels, offering personalized financial guidance and promoting digital banking tools. The role involves opening accounts, processing requests, and educating clients on products and services to meet their goals.

There are multiple levels with increasing experience requirements. Candidates should demonstrate strong customer service, communication, and proactive outreach to build trust and long-term relationships.

Qualifications

• High school diploma or equivalent.
• Typically has 3–4 years of retail banking experience or equivalent training.
• Experience levels scale by Consultant title (2–4, 3–5, 4–? years).

Responsibilities

• Build relationships with customers across in-person, appointment, and virtual channels.
• Educate clients on deposit and loan products and services.
• Open new consumer and business accounts and process service requests.
• Promote digital products and self-service banking features.

Skills

Relationship building

Customer service

Communication

Digital banking know-how

Sales experience

Education

High school diploma or equivalent

Tools

NMLS registration

Job description

U.S. Bank seeks a Client Relationship Consultant to engage customers across multiple channels, offering personalized financial guidance and promoting digital banking tools. The role involves opening accounts, processing requests, and educating clients on products and services to meet their goals.

There are multiple levels with increasing experience requirements. Candidates should demonstrate strong customer service, communication, and proactive outreach to build trust and long-term relationships.