Relationship Consultant: Banking & Digital Solutions

U.S. Bank; Incline Village (NV); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid vacation

Holiday opportunities

Disability insurance

Job summary

U.S. Bank is hiring a Client Relationship Consultant to build trusted relationships with customers across channels. You will assess banking needs, educate on deposits/loans, open accounts, and guide clients to digital tools, aiming for tailored financial solutions.

You will work from a U.S. Bank location, leveraging digital self-service features and collaborating with branch teams to deliver exceptional service daily.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years in retail banking or equivalent training/experience.
• Proven ability to build and foster client relationships and follow up.

Responsibilities

• Build relationships with clients across in-person, appointment, and virtual channels.
• Educate clients on deposit and loan products and services and recommend solutions.
• Open new consumer and business accounts and process service requests.
• Promote digital products and self-service technologies to meet needs.
• Collaborate with branch team to deliver exceptional client experience.

Skills

Relationship building

Client engagement

Communication with clients

Customer service

Digital product familiarity

Sales promotions experience

Digital-first mindset

Needs-based recommendations

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Client Relationship Consultant to build trusted relationships with customers across channels. You will assess banking needs, educate on deposits/loans, open accounts, and guide clients to digital tools, aiming for tailored financial solutions.

You will work from a U.S. Bank location, leveraging digital self-service features and collaborating with branch teams to deliver exceptional service daily.