Client Relationship Advisor (Digital Banking)

U.S. Bank; Salt Lake City (UT); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Salt Lake City seeks a Client Relationship Consultant to engage customers across channels, advise on banking needs, and open accounts.

The role emphasizes proactive outreach, digital products, and delivering an exceptional client experience, with a focus on regulatory compliance and accurate processing.

You will collaborate with branch teams to meet customer goals and promote retail products and services.

Qualifications

• High school diploma or equivalent.
• Four to five years of customer service experience.
• Four to five years of sales experience.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Engage and communicate effectively with clients.
• Understand and explain bank policies and retail products to customers.
• Open new consumer and business accounts and process service requests.
• Promote digital and self-service banking products and services.

Skills

Relationship building

Communication skills

Bank policies

Retail products

Customer service

Sales campaigns

Digital products

Digital mindset

Consultative selling

Job description

U.S. Bank in Salt Lake City seeks a Client Relationship Consultant to engage customers across channels, advise on banking needs, and open accounts.

The role emphasizes proactive outreach, digital products, and delivering an exceptional client experience, with a focus on regulatory compliance and accurate processing.

You will collaborate with branch teams to meet customer goals and promote retail products and services.