Digital-First Client Relationship Advisor

U.S. Bank; Gallipolis (OH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Pregnancy/ parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in the United States seeks a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, offering guidance on banking products and services.

The role emphasizes a digital-first mindset and proactive client outreach to understand needs and provide solutions. The position requires NMLS registration under SAFE Act and Regulation Z; background and credit checks apply.

Qualifications

• High school diploma or equivalent.
• Retail banking experience or equivalent training.

Responsibilities

• Build relationships with customers across in-person, appointment, and virtual channels.
• Educate clients on deposit and loan products and services.
• Open new consumer and business accounts and process service requests.
• Proactively educate clients on digital self-service options.
• Collaborate with branch team to serve clients with accuracy.

Skills

Relationship building

Communication

Bank policies

Customer service

Digital banking

Needs assessment

Product recommendations

Finance industry exp

BranchEast

Education

High school diploma or equivalent

Job description

U.S. Bank in the United States seeks a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, offering guidance on banking products and services.

The role emphasizes a digital-first mindset and proactive client outreach to understand needs and provide solutions. The position requires NMLS registration under SAFE Act and Regulation Z; background and credit checks apply.