Client Relationship Advisor - Digital Banking

Us Bank; Florissant (MO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability coverage

Paid vacation

Holiday pay

401(k) with company match

Parental leave

Sick leave

Job summary

U.S. Bank in Florissant, MO is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, providing trusted financial guidance and promoting digital banking solutions.

You will open consumer and business accounts, educate clients on deposits and loans, and collaborate with branch teams to deliver an exceptional, digital-first client experience while adhering to NMLS/S.A.F.E. Act requirements.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience or equivalent training.

Responsibilities

• Builds relationships with clients through in-person, appointment, and virtual channels.
• Educates clients on deposit and loan products and services.
• Opens new consumer and business accounts and processes service requests.
• Promotes digital products and self-service tools to meet financial needs.
• Collaborates with branch team to deliver exceptional client service.

Skills

Relationship building

Communication skills

Digital banking products

Customer service

Needs assessment

Education

High school diploma or equivalent

Job description

U.S. Bank in Florissant, MO is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, providing trusted financial guidance and promoting digital banking solutions.

You will open consumer and business accounts, educate clients on deposits and loans, and collaborate with branch teams to deliver an exceptional, digital-first client experience while adhering to NMLS/S.A.F.E. Act requirements.