Client Relationship Advisor

U.S. Bank; Belleville (IL); On-site; USD 58,025,000 - 70,919,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

11 paid holiday opportunities

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to build and nurture relationships with customers across in-store and digital channels. You will assess banking needs, explain deposit and loan products, and guide clients toward the best financial solutions.

The role involves opening new accounts, handling basic transactions, and educating clients on digital tools while maintaining a high standard of service. Strong communication and a digital-first mindset are essential.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service technologies to meet their financial needs.
• Collaborates with branch team to provide an optimal client experience and operational excellence.

Skills

Proactive outreach

Client communication

Bank policies

Customer service

Digital products

Self-service tech

Needs assessment

Product recommendations

Finance experience

Education

Retail banking experience 3-4 years

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to build and nurture relationships with customers across in-store and digital channels. You will assess banking needs, explain deposit and loan products, and guide clients toward the best financial solutions.

The role involves opening new accounts, handling basic transactions, and educating clients on digital tools while maintaining a high standard of service. Strong communication and a digital-first mindset are essential.