Client Relations Specialist – On-Site Chicago

Whole Team Innovation; Chicago (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee discounts

Professional development

Job summary

Whole Team Innovations in Chicago, IL is seeking a Client Representative to join our on-site team. This full-time role focuses on supporting local business clientele, account communication, client services, and relationship management.

No prior client-facing experience is required as training and coaching are provided to develop professional communication with local businesses in the Chicago area.

Qualifications

• Must have strong verbal and written communication.
• Ability to build and maintain professional relationships.
• Attention to detail and organization.

Responsibilities

• Communicate with local business clients professionally and helpfully.
• Build and maintain relationships with new and existing accounts.
• Learn client needs, priorities, and service requirements.
• Explain available services and account options clearly.
• Assist with onboarding, updates, and general support.
• Respond to client questions and coordinate next steps.
• Maintain consistent follow-up with clients.
• Keep accurate records of interactions and activity.
• Stay informed on client programs and procedures.
• Relay client feedback to the team.

Skills

Communication skills

Interpersonal skills

Organized

Teamwork

Customer service

Job description

Whole Team Innovations in Chicago, IL is seeking a Client Representative to join our on-site team. This full-time role focuses on supporting local business clientele, account communication, client services, and relationship management.

No prior client-facing experience is required as training and coaching are provided to develop professional communication with local businesses in the Chicago area.