Client Relations Specialist — Growth & Bonus Path

Agentgutierrez; Fort Worth (TX); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Esmeralda Gutierrez - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences in Fort Worth, TX. You will resolve inquiries, update records, and support retention efforts within a collaborative team.

The role emphasizes strong communication, problem solving, and the ability to work in a dynamic insurance office with potential for advancement.

Qualifications

• Strong communication and problem-solving abilities are essential.
• Experience in customer service is preferred.
• Ability to manage high-stress situations calmly.
• Bilingual Spanish ability is preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

High-stress handling

Bilingual Spanish

Job description

Esmeralda Gutierrez - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences in Fort Worth, TX. You will resolve inquiries, update records, and support retention efforts within a collaborative team.

The role emphasizes strong communication, problem solving, and the ability to work in a dynamic insurance office with potential for advancement.