Client Relations Specialist – Flexible Schedule & Growth

Carlson Insurance Agency, Inc.; Milford (CT); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Carlson Insurance Agency, Inc. in Milford, CT is seeking a Customer Relations Representative to join a State Farm Agent team and deliver exceptional client experiences. You will handle inquiries, maintain records, and support retention efforts while coordinating with other agency team members to meet customer needs.

The role emphasizes customer-focused service and opportunities for advancement, with a clear path for growth within the agency and community engagement goals.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication

Problem-solving

Customer service experience

Job description

Carlson Insurance Agency, Inc. in Milford, CT is seeking a Customer Relations Representative to join a State Farm Agent team and deliver exceptional client experiences. You will handle inquiries, maintain records, and support retention efforts while coordinating with other agency team members to meet customer needs.

The role emphasizes customer-focused service and opportunities for advancement, with a clear path for growth within the agency and community engagement goals.