Insurance Customer Care Specialist | Flexible Schedule

Carlson Insurance Agency, Inc.; Milford (CT); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Carlson Insurance Agency, Inc. is seeking a Customer Service Representative to support a State Farm Agent Team. You will handle policy information, changes, and claims while delivering exceptional service and coordinating with the team to meet community needs.

The role emphasizes customer focus, attention to detail, and potential growth opportunities within the agency. Compensation reflects the responsibilities and performance-based rewards.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Detail-oriented

Customer service experience

Job description

Carlson Insurance Agency, Inc. is seeking a Customer Service Representative to support a State Farm Agent Team. You will handle policy information, changes, and claims while delivering exceptional service and coordinating with the team to meet community needs.

The role emphasizes customer focus, attention to detail, and potential growth opportunities within the agency. Compensation reflects the responsibilities and performance-based rewards.