Client Relations Specialist — Flexible Hours & Health Benefits

Rhonda Greathouse - State Farm Agent; Amarillo (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Salary plus commission/bonus

Health benefits

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement within my agency

Job summary

Rhonda Greathouse - State Farm Agent in Amarillo, Texas is seeking an outgoing customer-focused individual to join as an insurance agent. The role involves establishing relationships with clients, educating them about insurance options, and developing leads. Responsibilities include customer follow-ups and meeting customer needs. Ideal candidates will possess excellent communication skills, be detail-oriented, and capable of problem-solving in a team environment. Competitive benefits include a salary plus commission, health benefits, and growth potential.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• Detail oriented and proactive in problem solving.

Responsibilities

• Establish customer relationships and follow up with customers.
• Use a needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs.

Skills

Excellent communication skills

Detail oriented

Proactive in problem solving

People-oriented

Able to learn computer functions

Ability to work in a team environment

Job description

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Rhonda Greathouse - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.