Customer Relations Representative - State Farm Agent Team Member

Eric Silvers - State Farm Agent; Yakima (WA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Une agence d'assurance dynamique recherche un Représentant des Relations Clients pour joindre son équipe. Vous serez chargé de gérer les demandes et d'assurer la satisfaction des clients tout en développant des opportunités de croissance au sein de l'agence. Cette position nécessite d'excellentes compétences en communication et une passion pour aider les autres. Les candidats motivés avec une expérience en service à la clientèle sont encouragés à postuler.

Qualifications

• Compétences en communication et résolution de problèmes.
• Expérience en service à la clientèle préférée.
• Capacité à gérer des situations stressantes calmement.

Responsibilities

• Gérer les demandes des clients et résoudre les problèmes.
• Maintenir des dossiers clients et mettre à jour les informations.
• Aider aux stratégies de rétention des clients.

Skills

Communication

Problem-solving

Bilingual Spanish

Education

Experience in customer service

Job description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Eric Silvers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.